Pilgrims Hospice Ashford

Hythe Road, Willesborough, Kent, TN24 0NE
 
1,997 reviews

Reviews

Recommend
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Reviews

 
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Review of Ashford - Community Services
19th April 2024


The help from the nurse and also knowing that I can get help at any time.

Suggested improvements
no comments

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Caring
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Review of Ashford - Community Services
18th April 2024


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Review of Ashford - Inpatient Wards
17th April 2024


I just didn't think it would be like it has been here, which has been "five stars" - great people, facilities great - lovely food as well!

Suggested improvements
NOTHING!

Dignity/Respect
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Review of Ashford - Inpatient Wards
17th April 2024


The staff (all) even down to the Cook, gave wonderful care above and beyond.

Suggested improvements
no comments

Dignity/Respect
Involvement
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Caring
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Experience
 
Review of Ashford - Inpatient Wards
17th April 2024


All staff were friendly and professional.

Suggested improvements
no comments

Dignity/Respect
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Experience
 
Review of Ashford - Inpatient Wards
17th April 2024


The food is excellent, the main meals are delicious. I enjoyed the roasts and you can tell the food is home-made and care has been put into it. The catering staff are friendly and are happy to try to make what you want. As a visitor/carer, it is wonderful to have a lovely meal without any effort on my part! Special thanks to Wendy and Bobby who go above and beyond - the veg is always cooked to perfection.

Suggested improvements
no comments

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Review of Ashford - Inpatient Wards
17th April 2024


Received fantastic care from the start from everyone. All the staff are friendly and kind and made me feel important. They made me feel calm and supported and managed to get my pain under control within a couple of days. They really got to know me and nothing was too much trouble.

Suggested improvements
no comments

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Experience
 
Review of Ashford - Inpatient Wards
17th April 2024


The domestic staff are very friendly, chatty and helpful. They are respectful and professional, cleaning the rooms without disruption, they are quietly cleaning; everywhere is clean and fresh and tidy. They do a brilliant job.

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no comments

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Review of Ashford - Community Services
11th April 2024


All the staff I dealt with were so kind and caring. I spent most of my time with Anna, Acupuncturist, who not only provided a first-class treatment, but was also so kind and caring.

Suggested improvements
no comments

Dignity/Respect
Involvement
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Review of Ashford - Inpatient Wards
10th April 2024


I (we) cant thank your staff enough for what they have been doing to support & care for my mother. The Red Cross staff (ambulance) were amazing & treated mums lack of mobility with such respect & care. It was so very kind of 'Caroline' to call this morning to let me know that mum was awake so we could see her & talk with her, as this has not been possible this last few days. Thank you also to catering staff who have kept our strength up with tasty food :)

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