Peterborough City Hospital

Peterborough City Hospital 2023-06-29 Person 5 5 0

Within 10 minutes of calling 999 an ambulance arrived at our door. After checks the Paramedics deemed I needed hospital care. They were able to grant my request to be taken to PCH, as the place where I’m given usual consultations & treatment. I was being driven within 20 minutes. On arrival at PCH I was taken into a consulting bay and being observed & treated by staff immediately. I was soon given a diagnosis of pneumonia & told I would need to be admitted to a ward for treatment, which would likely take a week as some would be Intravenously given. I was transferred to a ward in about 4 hours, then to 2 others for brief times during the next day, before a bed became available on the required Respiratory ward, in the afternoon. In the meantime I was aware that I was being very closely observed assessed & treated by the hospital staff. As I recovered I was told by my family & fellow room-mates, of the close observation I had being given when I was least aware & my breathing was at its most difficult. I felt I was kept well informed of my progress & treatment that would be necessary for my recovery. I was very well nursed & cared for as I needed. Once I felt able to eat I felt the food choices to suit my appetite & meals, with a plentiful supply of drinks, all presented well & consistently good quality. All the staff in all areas were caring, respectful, friendly & informative, & medical team ensuring that improvement was as good as it could be prior to approving me fit for discharge. The cleanliness of all the spaces that I used was excellent & all kept in good order. The only dissatisfaction I had was for the 7 hours that it took for the medicines to be dispensed for me to take home - I was grateful for the offer for them to be couriered to me to allow me home. Thank you.

Peterborough City Hospital 2023-06-20 Person 5 5 0

I had a wonderful experience giving birth to my son at Peterborough hospital. I was exceptionally worried about the epidural but Andy put my mind at ease and gave me confidence going into surgery. The full team who performed my surgery were wonderful and calmly navigated through a tricky surgery safely delivering my son and keeping me safe too. I put this down to their abundance of experience, calming manner and effective team work. I am so thankful to all those in the surgery that day and for ensuring a cell saver was on hand. The care I received post surgery was superb (thank you Nicole you were an angel to me!) And guidance on breastfeeding (being my first experience of it) was so positive and helpful. My constructive feedback would be that my discharge from the maternity ward was a little disorganised and took hours (being told I would be leaving at lunchtime, then that I couldn't and by evening be told I was going home that night). I would highly recommend Peterborough to anyone and find it to be full of kind people who seem to have a great working relationship with each other which creates a wonderful environment for patients and a high level of care.

Peterborough City Hospital 2023-06-16 Person 4 5 0

I found the Trauma coordinators and team, the Operation team all very professional, caring and informative. I felt very safe in their hands. I was transferred to a ward, post op, for a few hours and unfortunately found that the ward staff were not quite as attentive.

Peterborough City Hospital 2023-05-16 Person 4 5 0

The "hands on" and careing staff were dedicated and effective.

Peterborough City Hospital 2023-05-05 Person 5 5 0

I was also seen at Stamford Hospital and received wonderful care there.

Peterborough City Hospital 2023-05-05 Person 4 5 0

overall good experience

Peterborough City Hospital 2023-04-14 Person 5 5 0

Dr Mohammed sultan administered an injection to my hip and kept me informed about the procedure was very calming and I felt very comfortable. He also allowed my son to attend with me for which I was very pleased. All in all a very pleasant experience, the procedure itself was a little uncomfortable but by no means agony. I’m happy to go back and have the other hip injection in a few weeks. Thank you Dr Sultan.

Peterborough City Hospital 2023-03-27 Person 5 5 0

Thank you to all the staff at the hospital. I had to take my daughter In after she fell and hurt her arm. We came prepared to wait for a long time but she was all sorted within 4 hours. Everyone was kind and friendly and you could see how busy everyone was.

Peterborough City Hospital 2023-03-14 Person 5 5 0

Always impressed by the staff and facility.

Peterborough City Hospital 2023-03-03 Person 5 5 0

I received prompt and efficient service at the hospital apart from a slight delay in A&E which is, understandable in current circumstances, in finding me a bed in the stroke unit but was very well looked after while waiting! I could have done without a discussion about DNR! while still in A&E! On a non-clinical note Peterborough Hospital needs to do something about its telephone service for callers into the hospital