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Written by a patient
17th November 2020


I gave birth in the maternity ward. Upon arrival, I was made to wait for more than twenty minutes on a very uncomfortable chair, even though I was in a lot of pain due to the contractions. When I got in the triage area, the midwife there took forever to give me pain medication despite me begging and screaming. She kept talking at the phone and she was very brusque and made me feel unsafe. Her manners made me feel really anxious. The midwife who looked after me during the birth was really nice, but I did feel that while I explicitly asked for my son to be given to me right away unnecessary procedures were undertaken before I could feed him. The person who came after I fed him treated me like a soldier. She was also very brusque and I felt like I was being ordered around to go have a shower etc. I was feeling very vulnerable and she made me feel even less so. On the ward, the rules about visitors and usage of the bathroom weren't really enforced, so it was hard to sleep due to all of the noise at all times, and more visitors than should have been there were just allowed in. I have regretted giving birth there and I do wonder whether my postnatal depression was at least in part started from the poor experience there. It's still hurtful to think of. I know two other people who gave birth here and they also found it a poor experience.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff