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Written by a patient
23rd January 2020


I’ve been seen by multiple departments at this hospital. The majority have been excellent, although it’s clear staff and resources are extremely stretched through continual budget cuts. They’re doing the best they can with what they have. There are only two reasons for marking some things down; 1. Car park is not fit for purpose and there simply aren’t enough spaces, especially for those trying to attend appointments at the same time as visiting hours. Lots of cars are forced to be abandoned outside of spaces which is unsafe. 2. I was once seen at a fertility clinic. When bringing in a sample I was in the waiting area and a doctor came out to announce my name. I started to stand, assuming I would be following this doctor to a private clinic, however to my surprise they came and sat next to me. They then proceeded to have my consultation right there in the waiting area, including asking me to hand over my sample! Obviously there were quite a few other patients waiting in the same area. I was a bit dumbfounded at the time to say anything, but this experience was extremely unprofessional and embarrassing to say the least.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff