Peterborough City Hospital 2020-10-04 Person 5 5 0

I cannot praise each and every member of the Ward B1 team too highly. From the start to the finish of my inpatient stay on the ward I was treated with dignity and respect by each and every nurse, doctor, and member of staff with whom I came into contact. I was kept fully informed about all clinical decisions and treatment plans and whenever I asked for more detailed explanations these were always given in clear and helpful terms so that even as a layperson I felt fully involved and included in the treatment at each stage. Every individual with whom I interacted whilst on the ward was friendly, helpful, courteous, welcoming and, most importantly, reassuring whilst still being open and honest about the potential challenges I was facing. I was privileged to receive such a consistently high and professional level of care and I felt humbled by the courage and dedication of each member of the ward team. I have the utmost sympathy for anyone who finds themselves on Ward B1 due to Covid but I can confidently promise them that they could not be in safer hands. An outstanding group of compassionate human beings.