The Tunbridge Wells Hospital

The Tunbridge Wells Hospital 2020-12-13 Person 1 5 0

Regarding my visit on Sun 13/12/20. Dr L Shaker in A&E was very unprofessional & abrupt. He spoke to me with arrogance and a general uncaring attitude. He has a very heavy accent which makes it difficult to understand him. When I asked for him to repeat something his tone of voice rose. How is he in the caring profession if he has this kind of attitude? Obviously in the wrong profession! Why are such people being allowed to get away with treating people like this? He even spoke to the nurses abruptly. I wish I could have seen another Dr instead. He made the whole experience 10 times worse because of his unprofessionalism.

Get rid of uncaring unprofessional staff

The Tunbridge Wells Hospital 2020-10-22 Person 4 5 0

We came in via A&E and were sent straight to ward, within an hour we had been assessed given pain relief and had plan for surgery. Staff were brilliant with my 14year old boy who was in a lot of pain in a very private area. Age appropriate explanations just enough humour to try and make things slightly less serious and scary. Only 1 toilet I visited wasn’t brilliantly clean- can’t fault anything else About the service we received. Thank you all!

1 toilet could have been cleaner.

The Tunbridge Wells Hospital 2020-10-19 Person 5 5 0

Many thank yous to everyone who helped out with the birth of Aurora May-Eileen Hilton on Sunday 4th October 2020! The midwife Lauren was absolutely amazing and I can't thank her enough for all of her help and support! And same to Suzanna the doctor who helped out and everyone else who was there! Although my labour and birth experience didn't go to plan I am so pleased with how everything went in the end thanks to everyone at mtw and their wonderful advice.

There is nothing I can say about improvement everything was really good

The Tunbridge Wells Hospital 2020-10-18 Person 5 5 0

Tripped and cut my eyebrow - huge black eye. Went to A&E at 8am on 7th October to find no other patients waiting! Saw the triage nurse, a doctor, and had a CT scan as a precaution. Nurse dressed the wound and I was off. Excellent service by all. At least 20 patients waiting when I left at 11.30.

Nothing

The Tunbridge Wells Hospital 2020-10-11 Person 5 5 0

Whilst I was on Ward 21 my care was exceptional. The staff were fantastic. They were attentive, organised and caring. I can't thank them enough for their patience and compassion. All the more extraordinary given the pressure and stress they have had to operate under since lockdown.

The Tunbridge Wells Hospital 2020-10-11 Person 4 5 0

Whilst I was on Ward 21 my care was exceptional. The staff were fantastic. They were attentive, organised and caring. I can't thank them enough for their patience and compassion. All the more extraordinary given the pressure and stress they have had to operate under since lockdown.

The Tunbridge Wells Hospital 2020-10-07 Person 5 5 0

Kind staff, very clean, good food

The Tunbridge Wells Hospital 2020-09-17 Person 5 5 0

A couple of weeks ago I had a terrible fall in our chicken coop.. Initially I thought I had just sprained my ankle so tried to self medicate and rest at home.. As the days went by It became apparent I couldn’t put any weight on the foot.. the following day (10/09/20) I got X-rayed and before I knew what was happening I was told in A&E they would need to operate the following day!!! After a 3 Hour operation two metal plates and loads of screws later I was wheeled from recovery back to ward 30.For the duration of my stay I was treated with the utmost respect and the special care I received really helped...As we all know due to Covid additional safety precautions are in place .. limited visits from Family does makes it more emotional for a patient. But all the staff I came into contact with and there was allot over the cause of three days were wonderfully helpful and caring from the X-ray department CT scan team A&E doctors surgeons the nurses the anaesthetists, porters the cleaners everyone were committed to give the best care!! If only I could remember everyone’s names I would name them individually! Thank YOU so much to the NHS !!! And the Team at Pembury Hospital!! We as a nation are truly blessed to have access to exceptional health care in times of Crisis..

N/A

The Tunbridge Wells Hospital 2020-09-06 Person 5 5 0

I had to go in yesterday with inflammation of my tonsils and I was really worried it was Covid-19. Dr Muhammad Allauddin and his team were brilliant - especially Nurse Alka. Would you please thank Dr Muhammad and Nurse Alka personally for their professionalism, attentiveness, patience and dedication. They really are an exemplary reflection of the excellent service provided by the NHS and should be congratulated. These are hard times for all of us and it is so good to know professionals like them are there. Gregory Ward 17 Bluegown Avenue These West Malling ME19 5FN

See above - simply nothing could have been better

The Tunbridge Wells Hospital 2020-08-16 Person 5 5 0

Good clean hospital with professional staff and care.