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Written by a patient
13th December 2020


Regarding my visit on Sun 13/12/20. Dr L Shaker in A&E was very unprofessional & abrupt. He spoke to me with arrogance and a general uncaring attitude. He has a very heavy accent which makes it difficult to understand him. When I asked for him to repeat something his tone of voice rose. How is he in the caring profession if he has this kind of attitude? Obviously in the wrong profession! Why are such people being allowed to get away with treating people like this? He even spoke to the nurses abruptly. I wish I could have seen another Dr instead. He made the whole experience 10 times worse because of his unprofessionalism.

Suggested improvements
Get rid of uncaring unprofessional staff

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff