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Written by a NHS patient
29th March 2021


Gynae emergency unit is not where any woman wants to end up. Four weeks post op I had a haemorrhage and ended up in a less than perfect situation. From the minute I went to Maidstone A&E, i was treated quickly and efficiently and with dignity, respect and a little sense of humour. I tested out A&E majors, resus, the ambulance crew, pembury gynae, my surgeon Dr Chepatte and his team were fantastic. From the clinical support to the consultants, I received nothing but the best care, at the back end of a global pandemic when these people are simply exhausted. Poor Dr Chepatte should never be allowed to retire, he is too good. Dr Ash (I think) listened to me and examined me with great care when I was having a rough time. Although these staff have no doubt been left reeling from the Covid pandemic, there is no doubt it has strengthened their outlook in terms of patient care, a personable approach is all you need sometimes. I have genuinely enjoyed the brief chats while undergoing procedures and their ability to put up with my ridiculous sense of humour (coping mechanism). Queue my joke to the amazing A&E Dr Asif, “As if you’re going to let me die” I’m sure he really didn’t need a play on words while he was pumping blood into my arm in a frenzy. Jokes aside: Thank you to each and every one of you. You really are hero’s. ❤️

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff