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The Tunbridge Wells Hospital
2021-03-31
Person
5
5
0
31st March 2021
I have severe anxiety and depression. I had a previous surgery at a different hospital and was traumatised. This time, being in a hospital far from where I live and being told I needed an emergency appendectomy was really scary. The staff were so accommodating to my needs, were patient and listened to me and made the experience so much better than I could have ever imagined. From being scanned, to having surgery, to the aftercare, it was all amazing and everyone was amazing. They even let my mum stay with me until my surgery as my anxiety was so bad, despite covid 19 restrictions. I cannot thank the staff enough for making a scary day one of the most relaxing experiences. The surgeons, nurses, doctors and healthcare assistants were incredible and made me feel at ease, comforted me during my panic attack before sedation and listened well when I needed pain relief, something that the last hospital I was at failed to do which had resulted in me needing longer to recover, going blue and blacking out. My recovery this time is amazing and I cannot thank the staff enough.
Suggested improvements
Nothing!