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Written by a patient
9th October 2017


I had a thyroid lobectomy at Parkside in October 2017 and from beginning to end the experience was both extremely professional and warmly caring - a simple example being that I was taken from my room down to see the High Depenency Unit so I would recognise where I was after I came round and not be disoriented, while a little thing in itself that 5 minutes made a big difference to how I felt. All the nursing staff were excellent throughout my stay and Sarah, Andrea and Caeli in the High Dependency unit deserve a special mention for all they did to look after me and reassure my worried parents. The medical facilities and care were great and the communication was clear and effective at every stage. Thankyou !

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff