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Written by a private patient
28th September 2021


The staff at Parkside Hospital were amazing. I spent 2 nights on the HDU where I was checked every hour, throughout the day and night. The nursing staff were caring, gentle and kind. Once I moved onto the main ward where I stayed for another 4 days, the teams were again kind and supportive but they were also jolly and cheerful, kept me informed about what was happening and what they expected from me in order for me to be discharged. The cleaning team were lovely and the catering staff cheerful and friendly, the food was good and plentiful with lots of cups of tea available. Obviously, given the 24/7 nature of a hospital there were shift changes and therefore staff changes but the handover was always good, one member of the current team passing your details to the new member of staff in front of you, introducing you to the new shift. Hospitals are not places that anyone really wants to stay in but if you have to stay in one, Parkside was excellent.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe