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Written by a patient
28th October 2020


I wanted to write to say a massive thank you for the unbelievable care I received when I had my tonsils removed on 9 October. It was a daunting procedure to have due to the pain I was warned about, but also as we aren’t allowed visitors it was an especially worrying time for me as I would normally have a family member with me for something like this. From start to finish, the ladies who looked after me were amazing. I never at one point worried as they were so attentive. I couldn’t recommend the hospital enough and your staff members, who I’ve listed below are an absolute credit to your team and if you could pass on my heartfelt thanks, I would be very appreciative. Hannah F - RGN Harley - HCA Solehara - Trainee HCA Michelle - Ward Clark

28th October 2020
Response from One Hatfield Hospital

Thank you so much for taking the time to share your kind feedback. It's always so lovely when team members are thanked individually, it's really appreciated. We will make sure they are all aware. Many thanks Georgina, One Hatfield Hospital

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff