one-hatfield-hospital

One Hatfield Hospital

Hatfield Avenue, Hatfield Business Park, Hatfield, AL10 9UA Also known as: Hatfield One
 
1 2 3 4 5 81 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a NHS patient
7th September 2021


I could not fault the care given by all members of team, they were absolutely brilliant, made me feel very comfortable and gave me all the information I needed to make a full recovery. Personal thanks to Dr Parwez, Hannah (ward nurse), Becky and Jordan (physios) and the rest of the team who helped throughout the day.

2021-09-08 17:27:04
Response from One Hatfield Hospital

Thank you so much for your lovely review. We're so pleased you had such a positive experience here at One Hatfield Hospital and we'll pass your kind words on to all concerned. Many thanks Georgina, One Hatfield Hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
25th August 2021


One Hatfield is very well run. It is very clean, has friendly approachable staff and offers great services by proffesional people. I particularly like the friendly nature if the staff and found then understanding and easy to talk to which made me very comfortable in their presence

2021-08-31 09:35:33
Response from One Hatfield Hospital

Thank you so much for taking the time to share your feedback. We really appreciate it. Many thanks Georgina, One Hatfield Hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
21st August 2021


The staff at this hospital were nothing short of exceptional. As a severe needle and vein phobic person I had delayed surgery on my back and suffered with sciatica for two years. A recent flair had left me unable to sit down for 12 weeks. The team here are the first team to ever manage to keep me at a reasonably calm level and get me through giving blood and subsequent operation. They helped me face all of my fears and did it step by step with me rather than assume they understood my phobia. Being unable to take my husband and feeling utterly helpless to face my phobia during covid measures was not an issue with such a fantastic team taking care of me. Edith assisted blood taking and because she was so wonderful and calming I asked her if she could be present during my procedure, she arranged this for me and walked me down to the theatre and kept me on track to go ahead and not let my irrational fear take over. She was there whilst I was was put under and there when I woke with a friendly face and voice to help me through trauma and enormity of what I had achieved. Kristina was my nurse through day and again nothing was too much trouble, I felt truly listened to here and not like a burden because of irrational phobias. Dr Bhagawhati was informative, caring and again just an exceptional medical professional who made sure that my phobia was addressed with dignity and respect. The procedure has immediately relieved my sciatica pain and I am now on the road to recovery. I could not have wished for a better experience to get me through much needed surgery. It has given me confidence that my phobia does not have to dictate my life and there are places and teams such as those at the Hatfield one who are willing to listen to you and guide you through every step of the process, always going the extra mile to achieve a successful outcome.

2021-08-31 09:17:39
Response from One Hatfield Hospital

Thank you so much for your lovely review. We're so pleased you had such a positive experience here at One Hatfield Hospital and we'll pass your kind words on to all concerned. Many thanks Georgina, One Hatfield Hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
14th August 2021


I (Christopher Johnson) had Radiofrequency Ablation performed by Dr Mohammed Ahmed on the 13th of August who explained what was going to happen prior to the procedure. Dr Ahmed had previously carried out a Medial Branch Block procedure in April, throughout both procedures Dr Ahmed has put me at ease in a professional manner and shown immense compassion in regards to the back pain which I have been suffering over the last couple of years. Additionally, Becky who carried out my observations and provided care while I was in my hospital room was amazing and is a real credit to One Hatfield Hospital. In fact, all of the hospital staff were exceptionally caring, compassionate and professional.

2021-08-31 09:37:47
Response from One Hatfield Hospital

Thank you so much for your kind words, we're so pleased you had such a positive experience of One Hatfield Hospital. We'll pass your review to all concerned. Many thanks Georgina, One Hatfield Hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
10th August 2021


A truly excellent hospital where you're really made to feel as an individual and a customer, I have been several times and never had to wait, all appointment times were kept

2021-08-11 14:13:05
Response from One Hatfield Hospital

Thank you so much for sharing such positive feedback, we really appreciate it! Georgina, One Hatfield Hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
17th June 2021


Very good service all round,I’m finding it hard to find any faults. Easy to find,lots of parking, receptionist very polite,very clean, appointment on time. First visit would of been nice to see pictures on wall of DR’s so I could recognise but struggling to find anything to say.

2021-06-21 09:37:01
Response from One Hatfield Hospital

Thank you for taking the time to give us your feedback and suggestions. Georgina, One Hatfield Hospital.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
8th June 2021


A first class Hospital staff very helpful very comfortable rooms and 5 star food.

2021-06-08 14:22:43
Response from One Hatfield Hospital

Thank you so much for taking the time to leave a review. We really appreciate it. Many thanks. Georgina, One Hatfield Hospital.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
27th May 2021


What a great Hospital. I had no idea it was here until it appeared as an NHS option for an Orthopeadic appointment. All staff I met were polite and really friendly, putting me at ease. If I have the opportunity to choose One Hatfield again, rest assured I will.

2021-06-15 09:35:46
Response from One Hatfield Hospital

Thank you so much for your kind feedback. We really appreciate it. Georgina, One Hatfield Hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
21st May 2021


The whole procedure went extremely smoothly, despite the complications necessitated by Covid precautions

2021-06-15 09:37:17
Response from One Hatfield Hospital

Thank you so much for taking the time to leave a review, it's appreciated. Georgina, One Hatfield Hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
14th May 2021


A very pleasant place to be.

2021-05-17 08:50:35
Response from One Hatfield Hospital

Thank you for your feedback! Georgina, One Hatfield Hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
 
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Profile

One Hatfield Hospital is a modern, purpose built private hospital equipped with the very latest technology. Our operating theatres provide you with the very best environment to keep you safe and free from infection. Our private hospital is home to the latest theatres, luxury ensuite bedrooms, specialist rehabilitation physiotherapy and outpatient diagnostic facilities including fast-track access to X-ray, CT, MRI and ultrasound. We treat patients across a number of specialties including Orthopaedics, General Surgery, Gynaecology, Urology, ENT, Dermatology, Plastic Surgery and more.

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Resources

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