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Nuffield Hospital York
2022-07-29
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 29th July 2022
I was very privileged to be admitted on two occasions for Total Knee Replacements as an NHS patient.
I am a retired registered nurse and that alone can make you feel vulnerable as a patient knowing what is going to happen etc.
However all members of staff, both on the ward, theatre and and physiotherapists made my experience comfortable and I was treated with dignity and respect at all times.
I really appreciated all the kindness and friendliness of the staff who helped to make my experience a truly positive one.
There was a particular member of staff who showed such reassuring kindness above and beyond any expectations. I only remember her name as Amanda. She collected me to go to theatre and stayed alongside me throughout the anaesthetic preparation.
Having led a team as a Sister in my nursing background, I thought what a wonderful asset she is in her role at the Nuffield for her patients.