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Written by a patient
26th November 2019

I have attended this Hospital on 4 occasions, 2 for scans and 2 as visits to a consultant, Mr Laing. Attending the Hospital was a pleasure, I have always been seen promptly. and always kept completely in the picture regarding my appointment and treatment by every member of staff. Tea/Coffee facilities are excellent, and although Radiology has its own Reception, the Staff there were identical in their treatment towards me, as those in the main Reception. I would heartily recommend anyone to be an out - Patient here. I have seen other Consultants at another Nuffield, who have all been good, but my Consultant here, Mr Laing, was by far, the best I have seen, from every aspect. he was extremely polite, showed me detailed MRI scan results, and explained what has happened to my back, in terms I could understand, and was extremely confident about how he could operate, and what it would do to help my condition. Further, he has now written to me, and my GP, very promptly, explaining the situation, and offering me the operation. If you have back problems I would suggest that the sooner you can make an appointment to see Mr Laing, the quicker you will receive a good diagnosis with excellent explanation.

Recommend
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Staff
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