Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Nuffield Health Brentwood Hospital
2019-07-08
Person
5
5
0
Written by a carer
Written by a carer 8th July 2019
My daughter was under the care of Mr Chatrath who took great care to ensure she (and myself) felt comfortable with the procedure. Mr Chatrath also spoke directly to my daughter which she and I appreciated (even though only 6 years old). We could not have been happier with the results of the procedure and my daughter was taken excellent care of throughout.
Nuffield Health Brentwood Hospital
2019-07-03
Person
5
5
0
Written by a patient
Written by a patient 3rd July 2019
Everyone is so lovely and kind and answer every question you have and they make sure your comfortable, I highly recommend this hospital.
Nuffield Health Brentwood Hospital
2019-07-02
Person
5
5
0
Written by a patient
Written by a patient 2nd July 2019
The only problem I had is I was down as a new patient. In theory this is correct but the forms I handed in were not on the system. I did do them again but today on my follow up appointment again told I was a new patient and had I seen my consultant before. A bit worrying as I had a colonoscopy a fortnight ago which again seems to have disappeared as my notes were not there. No fault of the specialist just the admin seems very lax.
Nuffield Health Brentwood Hospital
2019-05-31
Person
5
5
0
Written by a carer
Written by a carer 31st May 2019
Staff were extremely professional, caring and helpful.
Nuffield Health Brentwood Hospital
2019-05-23
Person
5
5
0
Written by a patient
Written by a patient 23rd May 2019
I always use The Nuffield at Brentwood, a great hospital and wonderful staff!
Nuffield Health Brentwood Hospital
2019-04-12
Person
5
5
0
Written by a patient
Written by a patient 12th April 2019
i had a lovely experience. The assistance was wonderfull anlong with the hygiene. The doctor was very welcoming and assuring. i doubt i will find such excellent serice. I highly recommend!
I do not think improvment is necessary.
Nuffield Health Brentwood Hospital
2019-04-05
Person
4
5
0
Written by a patient
Written by a patient 5th April 2019
I have no complaints. The staff were friendly and helpful.
Nuffield Health Brentwood Hospital
2019-01-28
Person
3
5
0
Written by a patient
Written by a patient 28th January 2019
This is not what I pay private healthcare for! If I wanted to share a room I would go on the NHS, for which incidentally, I also pay! Food was absolutely awful.
On a positive note the staff were friendly and professional.
This hospital needs to remember that we as patients can choose!
Need to up their game in terms of the customer experience, yes we are here for the treatment but we are paying for it!
Nuffield Health Brentwood Hospital
2019-01-21
Person
1
5
0
Written by a patient
Written by a patient 21st January 2019
My initial consultation with the Dr was brilliant. Extremely helpful. Been trying for 2 weeks to call and talk to someone about appointment for the procedure. Get cut off. Passed from pillar to post. And left my number twice and no call back from them. Disappointed
Nuffield Health Brentwood Hospital
2019-01-17
Person
1
5
0
Written by a patient
Written by a patient 17th January 2019
I was not treated with care or consideration by the state registered nurse supposed to look after me before or after my procedure, fortunately my wife was with me.
In theatre I had a spinal injection therefore I was awake, the professor performing the procedure never acknowledged my existence before , during or after , I had to ask the anaesthetist later if it was successful, the anaesthetist was very nice.
I hope I never have to go Nuffield hospital in Brentwood again.