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Written by a NHS patient
23rd August 2021


Disappointed in Dr Lanyon. He made me feel awful and like bursting into tears. Staff were all ok. But they worked for Dr Lanyon and am sure think he great. Dr Lanyon running over 1 hour late. Seemed frustrated, irritated and had decided my outcome before I entered his room. I should have been rung with his blood tests results and would then have NEVER visited him. To feel so humilated and upset.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe