Northwick Park Hospital

Northwick Park Hospital 2022-12-27 Person 4 5 0

My recent experience with the hospital pharmacy at Northwick Park hospital was just outstanding. A pharmacist named Robert Nowak went above and beyond his role to help me.

Northwick Park Hospital 2022-12-15 Person 1 5 0

The A&E staff are very rude. I understand there is pressure but they are taking this out on patients and their carers. There is no communication and if you are asked a question you are barked at. I was so afraid to ask. At one point I had been shouted at 3 times to the point it made me cry. There should be compassionate staff who understand patients are humans. And their carers are concerned snd distressed. We were left waiting for over 10 hours. No one asked the patient if they wanted a hot drink or something to eat. Especially when he was 75 with multiple comorbidities. It’s awful.

Show care and compassion to both patients and staff. Don’t bark or shout at them. Communication is key. Everyone understands there pressure. Just tell us what’s happening and when things might happen Allow carers to accompany elderly patients who can’t communicate for themselves. It’s not always about not speaking English. It can be dementia or not able to say all the different things that are wrong with them. Offer patients water, hot drinks and food when they have been waiting over 6hours.

Northwick Park Hospital 2022-12-10 Person 1 5 0

As my local hospital I have been there for many years, for different reasons. I dread going there. There is a total lack of communication throughout departments. I have several X-rays, scans which didn’t need to be done. Waited over two years currently, for a procedure which still hasn’t happened due to an incompetent consultant lead. Complaints team are useless. I will now go to other hospitals, where I have received better treatment, where you are listened to.

Northwick Park Hospital 2022-12-09 Person 5 5 0

My Physiotherapist Victoria was very professional, caring and explained my problem very well.

N/A

Northwick Park Hospital 2022-12-05 Person 5 5 0

Ms Samantha Duncan was great!

nothing - it was perfect

Northwick Park Hospital 2022-11-04 Person 5 5 0

My Physio, Ms Samantha Duncan was very professional and courteous and extremely helpful, sympathetic and understanding. Its a great pity that the current NHS restrictions mean that I am only allowed a maximum of 4 consultations. Especially because the current consultations with Ms Duncan have really helped and would have been very beneficial to continue with her for longer.

It would realyhelp if i could continue consultations with Ms Samantha Duncan

Northwick Park Hospital 2022-10-26 Person 5 5 0

Very helpful physios, no problems experienced with their care.

I can't think of anything.

Northwick Park Hospital 2022-10-12 Person 5 5 0

After two visits my condition has started to improve

Happy so far with my treatment

Northwick Park Hospital 2022-10-12 Person 5 5 0

Vicky was great

Not i can think of

Northwick Park Hospital 2022-10-06 Person 5 5 0

Excellent service

Very good service would recommend to anyone.