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Written by a family member
2nd June 2020


The care received was fantastic. The enthusiasm of the team looking after me for my recovery was noticeable. The staff were always smiling and eager to help in any way, which was difficult given my condition of aphasia. I was informed every step of the way on the treatment for my recovery with targets set and regular feedback. I was never made to participate in therapy if I was. Or feeling in the right frame of mind. My family were kept informed on a very regular basis and given information to understand my condition and how they could help. They were also informed on what benefits were available to me duding my recovery. It was a difficult time during lockdown due to covid19 pandemic, still the staff were amazing and set up Skype calls with family. I cannot thank the team enough for the care I received.

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Dignity/Respect
Involvement
Information
Cleanliness
Staff