northwick-park-hospital

Northwick Park Hospital

Watford Road, Harrow, Middlesex, England, HA1 3UJ Also known as: Oral & Maxillofacial Surgery Department, Northwick Park Hospital
 
199,653 reviews

Reviews

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Reviews

 
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Written by a NHS patient
18th January 2022


Dr Kadoglu is the most caring person who listens you and his work for breast cancer patiants is super he's very talented and most experienced surgeon. I knew I will be in best hands thank you so much mr Kadoglu.

Recommend
Dignity/Respect
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Safe
 
Review of Ambulatory Care
3rd January 2022


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Suggested improvements
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Written by a NHS patient
3rd January 2022


I went on A&E with pancrititis , because of pain i couldn't sit , asked healthcare assistant , if i can lay down on the trolley , she answered very rude that i am not dying so i can stay on the chair.

Recommend
Dignity/Respect
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Safe
 
Review of Cardiology Daycare and Cardiac Cath Lab
16th December 2021


The staff on duty were fantastic from the moment I arrived to the time I was discharged. I can honestly say I did not have to wait around for anything. The were friendly, polite and extremely hard working. I wish to thank them for their help.

Suggested improvements
Nothing. I cannot find fault in my treatment.

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Written by a NHS patient
15th December 2021


Great service

Recommend
Dignity/Respect
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Safe
 
Written by a NHS patient
14th December 2021


I went to A&E yesterday at 5.30 am with a badly broken ankle and was treated with efficiency, professionalism, courtesy and above all, great kindness and cheerfulness by everybody I came into contact with until I left about eight hours later. Of course there was waiting around, I was hardly the only patient, but I was really impressed by how nice all the staff were not only to the, sometimes difficult patients, but to each other as well. People who waited through meal times were offered sandwiches and drinks, the doctor who set my ankle wheelchaired me to Chaucer ward herself so I didn't have to wait for a porter, and since I couldn't walk, somebody was despatched to collect my prescription for me. I was very, very impressed

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of Respiratory Physiotherapy Clinic, NPH
11th December 2021


Dyslexia

Suggested improvements
Nithing

Experience
Dignity/Respect
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Staff
 
Review of Women's Health Physiotherapy Clinic NPH
3rd December 2021


The WH physio-Vicky was very kind and very knowledgeable. She explained the condition and the anatomy of the pelvic floor in detail and explained the plan of management and exercises. Very happy with the friendly and helpful nature.

Suggested improvements
WH Physio signage to understand where the WH physio consultation rooms are.

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Review of Physiotherapy Clinic NPH
29th November 2021


Having started the in the artificial waiting room at 10.45am I gave up at 16.30, the continuous " we know your waiting, someone will be with you shortly " wore a bit thin after a wait over 5 hours

Suggested improvements
Answer quicker a wait of over 5 hours is not acceptable

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Review of A&E NPH
28th November 2021


My review in one word is my care was “disgusting” in relation to catering for a Spinal Injured Tetraplegic i.e. paralysed and confined to a wheelchair. 1) On arrival I was asked to speak to the receptionist into a microphone which was some 2 feet higher than my mouth. She could not hear me so asked me to shout as loud as I could with all my personal details so that everyone on the whole A & E could hear. Eventually she did come round from behind the screen but told me she wasn’t meant to. I was made to feel a nuisance. 2) I quite quickly saw a triage nurse to explain my suprapubic catheter was by passing and I was worried I might have an AD attack ( Autonomic Dysreflexia). The nurse had no idea what I was talking about so I had to hand over a leaflet I have explaining what it is. 3) I was taken to a cubicle and told to get on the bed. Once again I explained I am paralysed and I can transfer onto a bed but it has to be lowered to be level with the seat of my wheelchair so I can shuffle across. I was told that no beds in A & E could be lowered. It was suggested the nurse help me stand but I can’t stand. I was told they would change the bed. After 1 hour sitting in the cubicle a porter changed the bed but the new bed also didn’t lower. The porter was adamant this bed was good for me and wouldn’t listen to my problem. I complained again and was made to wait a further 2 hours for a suitable bed during which time I also explained I had been sitting in my chair for far too long and urgently needed to do pressure relief (I have never been in my chair for so long) I am desperate not to get a pressure sore as had one before which resulted in 2 months in hospital and 18 months bed rest. No one showed any interest in my concern. 4) After 3 hours waiting for a suitable bed to arrive I then asked for a pillow as I have Ankylosing Spondylitis and 2 metal rods in my neck so my head needs supporting. I was flatly told I couldn’t have a pillow so ended up having to use a folded blanket. The good news is I will never attend Northwick Park A & E again and will notify all my Spinal Injured friends that we are not welcome

Suggested improvements
Read above and make provision for the disabled

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Resources

Short link to review Northwick Park Hospital: http://iwgc.net/eb4ni