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Written by a patient
24th December 2019


I was recently admitted to Northampton General with a case of Cellulitis. The care that I received from start to finish was second to none. A and E was busy the receptionist saw how ill I was and sent me straight round to Ambulatory Care . Kirsty saw how poorly I was and I was quickly seen and blood tests were conducted as I was severely dehydrated I was given saline, bloods were taken and pain meds given. I couldn’t stop being sick as they couldn’t do enough for me. They decided to admit me as I deteriorated while in the dept. Within a couple of hours I was on Rowan Ward, the staff were fantastic explaining what was going on and making me feel involved in my care. The staff working that evening were Emily. Beth and Blessing I am not a good patient with needles etc and they reassured me every step of the way. I took a turn for the worst in the night so I was moved up the ward due to my needs. I spent another 10 days in Hospital and was then given a course of IV antibiotics daily at Ambulatory care. I feel so lucky to have the support of the drs and nurses & health care assistants on Ambulatory care and Rowan Ward. The NHS is something we should be proud of and embrace great care, and very dedicated staff. Thank you to everyone who has got me home for Christmas I can’t thank you enough.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff