Share review of Northampton General Hospital

Northampton General Hospital 2025-04-12 Person 1 5 0

Saturday 12th April 2025 - 8.30pm onwards Clinical Observation Area I am the patient, I had a really rough week with my mental health, I was in crisis. After instruction from the UKAT Team. We went to Northampton General Hospital because I did not feel safe at home due to suicidal ideation. I have Bipolar Disorder, Anxiety and Stress. I had been raped and sexually assaulted. I had had thoughts about driving my car into a tree, a wall and I was thinking about stabbing myself with a knife. Two nights ago after having the above feelings I had already taken a number of tablets at home. I had already used the UKAT Team who were ineffective in their approach, they did not take my suicide attempt seriously and had no care plan how going forward. The questions they were asking me had no significance in getting me well. My family took me to Northampton General Hospital to see the Mental Health team there. I needed urgent care and assessment. When we arrived the lady with dark hair and a bob behind reception and long bling hair offered us the option to go to the crisis cafe in the Town Centre, as they said the mental health team would be there. She assured me I would be able to get support and medication from there. She informed me if we were to remain at the hospital, the mental health team would have to come over from the Crisis Cafe to us. We left the hospital to go to the cafe, when we arrived at the cafe, the building was locked up. When my daughter checked online it had been shut all day. We had to return back to the hospital. I had my observations done at triage and was taken to the mental health suite. The first time was blood pressure was very high. I had my observations done again, the nurses did not flag up my high blood pressure. Later on I asked the second nurse whether my blood pressure was ok. She said it was fine. I requested a third later on and my blood pressure was very high. Me and my family sat in the waiting room and the male nurse asked my daughter into the room to have a word with her. I did not understand why he did not want to speak to me as the patient as there was no reason why he could not have spoken to me. He manipulated my daughter into calling the integrated response hub, so he did not have to treat me here. It was clear he was trying to fob us off. We had already been through so much. My daughter was in pieces. When my daughter called the integrated hub there was nothing they could do for her. They said the NGH should be the one giving the assessment, all they could provide was emotional support. My daughter was very upset because it went back and forth My Daughters boyfriend contacted Crisis House and all they said the house was full and they needed a referral. We spoke to the mental health lady who said she would see me, however when I asked when she said she had people to see and could not give a time. During the whole process there was no introductions or explanations as to what was going to happen next. We just felt fobbed off and alone. The staff of the Clinical observation area did not want to take responsibility for my care. The only thing I was told was the nurse asked me if I knew why I was there. Please check to ensure my notes match why I came in here for. So far we have been waiting 2 hours. No updates in between. I was left feeling stressed and anxiety. It look a lot got me to leave the house. No wonder my blood pressure is so high. The cpm said she would contact nurse but did not.