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Written by a patient
26th April 2019


In February I had an appointment with the gynaecology department, where I was informed that surgery was required and I was placed on the waiting list. In the interim I was informed that I needed to make an appointment for a 3D gynaecological scan and was prescribed medication that I am required to take repeatedly prior to my surgery, however only prescribed enough at the time to last a month. I telephoned the number given to me at the time to book the scan, and was informed that I needed to book it through the consultant's PA. I telephoned her and left a message - no reply. I tried again - still no reply! I continued leaving messages as by this point I had now also run out of my prescription medication, but STILL no reply! I then tried emailing her - STILL no response! I then tried calling her again, and her number had been disconnected! I tried the main gynaecology number again and was hold for 25 minutes having been informed that I was number one in the queue. In the end I had to hang up. I keep receiving letters from the department informing me that I need to book in for this scan...I KNOW! I'M TRYING!!!! Save your paper and the environment and please just respond to my voicemails and emails and allow me to.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff