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Northampton General Hospital
2020-08-11
Person
4
5
0
Written by a patient
Written by a patient 11th August 2020
Two issues - one excellent, the other less so.
I am suffering hip pain and my GP wrote to NGH seeking an appointment for an X-ray on 7 July. Not having heard anything in over a month, and suspecting a backlog due to COVID, I rang the X-ray department on 10 August to check how long I might have to wait.
"We can give you an appointment this afternoon" was the response! It appeared that, despite her writing to the hospital, my GP should have also told me to ring the hospital to arrange the appointment as well (which she clearly hadn't!). What a peculiar arrangement!