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Written by a patient
24th January 2018


Having received outstanding care at my local hospital I was blue lighted to Northampton hospital with a suspected stroke. My local hospital called ahead to have them on stand by. All went wrong when I arrived at Northampton Hospital. I was basically shoved in a bay and my family believe they just left me. A lady from the stroke team came as the ambulance bought me in but then said she has got the wrong patient and would be back in a few minutes but never saw her again. My bloods were taken after about 2 1/2 hours and then my Mum had to keep chasing for someone to see me. I wasn’t told anything about what was going on. Others patients were being seen to And the man in the next bay dropped On the floor. It was an absolute nightmare and the lack of care appalling. The bay was filthy with dried blood. I was offered no drink and had to keep asking for pain relief and was eventually offered morphine.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff