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Written by a private patient
22nd May 2023


A lovely clean, calm and reassuring atmosphere to the New Victoria Hospital as soon as you step over the threshold! Efficient and smiley reception staff and lovely nurses - special mention goes to Helen the wonderful radiographer, who went out of her way to look after me during a biopsy, after a previous very bad experience at a different hospital. I had a clean and well equipped en-suite room after my surgery and the Alex ward day and night staff were all lovely, courteous and caring and no request was too much. Every request for personal comfort was well looked after and the food was amazing! I wished I'd felt like eating more after surgery to do it all justice! Even the tea trolley staff were friendly and kind every time they popped into my room and treated you with dignity - all added up to a great experience which I can thoroughly recommend to anyone.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe