Share review of New Victoria Hospital

New Victoria Hospital 2019-11-04 Person 2 5 0

1. Receptionists aren’t well trained at all. Front desk is way better than the ultra sound department. That department is awful - not just how you’re spoken to - but their open arguments in front of patients or how tense they feel on the day. 2. They work in a very disjointed manner - it’s frustrating. Nothing can get done unless they speak to their managers/other departments. You’ll be waiting forever for the basics to be covered. They’ll book you in as a new patient “by accident” when it’s your second time seeing the same consultant. So please double-check if you don’t want to be overcharged. 3. Their phone book is outdated. I’ve been given wrong numbers at least 3 times. Make sure you call whatever number they give to you, on the spot. Don’t leave the hospital until you’ve been given the right number. 4. They don’t listen - you’ll be interrupted constantly. Make sure your message lands. Make sure you remember who you speak to. 5. Everything was way more long-winded than it should’ve been. See it for yourself. But keep all of these points in mind.