new-victoria-hospital

New Victoria Hospital

184 Coombe Lane West, Kingston upon Thames, Surrey, England, KT2 7EG
 
1 2 3 4 5 59 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a patient
18th January 2021


Nice clean hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
11th January 2021


I can't thank Mr Imam and everyone in New Vicotria enough

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
30th December 2020


I attended the New Victoria Hospital as an outpatient for a consultation during the Coronavirus Pandemic in December 2020. The measures in place to prevent the spread of Coronavirus are very very good! They have a health screening and temperature check at the entrance, lots of hand sanitiser everywhere, absolutely everyone is wearing a face mask, plexiglass screens at the reception desks and the waiting areas are socially distanced. I felt very very safe! The entire staff was very welcoming and friendly and there were almost no waiting times. Parking is also available in the hospital's own car park, which is great, since this is a busy area. I would highly recommend this hospital to anyone!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
21st August 2020


The New Victoria Hospital offered excellent care during a recent overnight stay. Staff are caring and the facilities are superb. My private room offered the comfort of a five star hotel with air conditioning and 24 hour contact with staff, who could not do enough to keep me comfortable and safe both prior to and after my procedure. There was no feeling of being rushed to leave and all my questions were answered by a team of knowledgeable health professionals. Covid19 health checks were undertaken seriously during all my visits for consultations and treatment. There were some minor administration issues with appointment times and paperwork which I had to chase, however things were soon corrected once highlighted. I would certainly recommend this hospital in the future.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
10th April 2020


I cannot fault the service offered by the hospital. The staff were helpful and attentive and nice.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
29th February 2020


This hospital is very good from the reception staff, cleaners, cooks, nurses, and doctors. Everyone is so helpful and my room when I had surgery was superb,cannot fault they care and helpfulness. Very Impressed.

2020-03-02 09:00:37
Response from New Victoria Hospital

Many thanks for taking the time to leave a review. We are delighted to hear that that you were pleased with your experience.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
30th January 2020


The care was very good and caring. The staff at the hospital were All attentive and nothing seemed to be any trouble for them. The Physcio therapist were both very good too and got me up the next day to try my Walking and gave me confidence. They cooks very marvellous as well and always gave refreshments to my friends as they arrived..

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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