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Written by a patient
30th August 2018


This hospital needs a good shake up they are a disgrace. they cant even communicate between each department. I attended the Breast Clinic on the 16th August to undergo a monogram and had to have further scans due to having a lump on my breast and family history of breast cancer. The consultant had found a mass on my breast and said he would need to contact Burton Hospital where I had undergone breast screening back in 2016 so that he could compare images and would be back contact with me asap. Over two weeks now I am still waiting and have phoned many times to be told two different stories. One person saying on the Friday 24th August they had received the scans from Burton and would send them over to the consultant to look at. Then I called again on the 30th August to be told they had not received the scans from Burton Hospital. So I contacted Burton Hospital myself to be told the scans had been sent over on the day they had been requested which was on the 16th August. They are unreal can they not communicate between departments!!! In the mean time I have now had to book and pay out to go private to get some answers. And I am still waiting over two weeks later for MR SICAR to get back to me which he said he would contact me within two weeks.

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