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Written by a patient
23rd January 2019


I was taken to New Cross Hospital Wolverhampton A & E dept after suffering a fall, though this was on a Saturday night the A & E did not seem over busy. I was given x-rays to my ankle, knee and arm, the result was I had sprained my ankle, bruised my knee and a broken elbow. I also suffered a head wound. Was told my broken elbow would heal on its own and left me with a sling the first aider had put on where I had fallen, my ankle which they told me I had sprained was just left no support strapping and my head wound was just left, no examination for concussion, was told to go home. Asked how we were going to manage as I couldn't weight bare, was told we would find a way. Was told to contact the fracture clinic when we got back to Bristol. Went to Southmead Hospital on the Sunday, what a difference, explained that New Cross had x-rayed me and that I had broken my elbow, first thing they did was to re-arrange my sling for someone who had a broken elbow and were surprised New Cross had not done this, they re-examined my x-ray to find I had broken my ankle as well. Contrary to New Cross advice that we would find a way Southmead Hospital kept me in over night to ensure things could be put in place so I would be safe when I went home. When I did go home, I was sent with a support boot for my ankle, proper sling for a broken elbow and a leaflet regarding my head trauma.

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