Wednesfield Road, Wolverhampton, England, WV10 0QP
My father is in Ward A8 at the moment and since his arrival the staff have been fantastic, both nursing staff and Doctors keeping us well informed of his treatment. All very friendly and caring My father says that the night staff are not so friendly
on arriving to a&e and telling them i had a problem with a colostomy twice and the triage nurse calling me in to ask why i was there to tell her about the problems the lady o the desk had not told her about my colostomy but something different: to be seen by a doctor who did not know what irrigation was and treated me as if i had a normal bowel i wont put you through the detail 2nd time going less than a week apart i was told i was constipated and to see my gp for a prescription after 4 hours there and a complete run round ended up back there in the evening with out of hours gp to admit me to surgical ward so we thought i was given a questionaire went through a series of tests to be told they had looked at my xray i was constipated and gave me a prescription signed by a colerectal surgeon who didnt see me despite not being able to keep food down hot and cold sweats again i was turned away im fighting with a secretary to give me an appt and because i have complained about her she states now its going to delay me getting an appt also suggested i try another hospital that does not use ccg funding i have not had a letter to say i havent got the funding for my surgery and all im doing is going round in circles maybe i do need another hospital you have treated me appalling despite the patient charter to right to care and treatment
I attended a27 outpatient and was seen by miss,r s o up s by who was investigating my piles which was like aplomb she discussed three options and I decide to go for the easiest and safest which was to have my piles banded much to my delight she,said I will do it now,and within a few minutes without any pain job done,I was delighted and thanked her and the nurse for looking after me
My mother and aunt have both been in patients and the quality of care is third world. They were on different wards but had to wait more than an hour for painkillers and up to three hours at times. Nurses completely uncaring. More concerned with ensuring they had their breaks than making their patients comfortable. Nothing happens quickly and it takes days for reviews to happen. My mother developed pressure sores on her heels as her heel protectors were on her chair and not her heels! Basic nursing care totally lacking shocking considering we are in the 21st century.