New Craigs Hospital

Inverness, Scotland, IV3 8NP
 
16 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
 
Written by a NHS patient
18th January 2022


The Consultant I saw was extremely judgemental. I got the feeling she'd rather be anywhere but doing her job. Didn't have a pleasant manner, extremely judgemental and there was no therapeutic rapport whatsoever. Do every one of your patients a favour and stay home and play with your kids! You work part-time and are not available on Mondays. The worst Dr I've ever had the misfortune to deal with.

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Safe
 
Written by a NHS patient
16th January 2022


Was a patient here for 6 months. Staff were amazing looked after me so well and the doctors got me diagnosed and treated with medication and it has absolutely saved my life. I could not fault anything in that hospital my time there I had outstanding care. Well done New Craigs!

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Safe
 
Written by a carer
3rd December 2019


The staff on Affric Ward were always friendly, supportive and kind each time I visited my relative. I was invited to case reviews as long as my relative was ok with that, communication was excellent.

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Written by a patient
9th April 2019


Be very careful, were you made aware of assessment and did any assessments take place you were not aware were assessments (clip boards, more people) did you feel more sedated than usual, perhaps a lot more and 1.5 hours after your morning medicine, did you sense the consultant may be aware your very sedated and do you question where would the benifit lie? This is my experience of a voluntery patient, very dark experience I am glad I was able to leave

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Written by a carer
18th January 2019


My dad is being cared for here, he is very sick. Dad lead a very active life climbing the hills and even Ben Nevis, untill recent health issues kicked in and left us all devastated. I New Craig’s for updates and always receive great compassion and detailed progress reports from the staff. I am never made to feel like I need to hurry and get off the phone. Staff realise the circumstances and are very obligingly helpful. The Drs are wonderful and they are very easy to talk to, they also show great empathy towards my dad and our current situation. The hospital are diligent to look at every thing they can to treat serious illness. The team at New Craig’s treat everyone on their merits, and if you’re lucky enough to be sent home I’d say go count your blessings, as some patients like dad doesn’t even have the energy to walk right now. Thank you team at New Craig’s for your care and looking after Dad

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Written by a patient
28th August 2018


Not give any dignity or respect, not involved in any way with my treatment. Just given a random diagnosis and told to leave more or less. No check ups nothing! Just left with a box of tablets. Pathetic. Then tried to complain, got thrown into the NHS complaint procedure that takes months to complete. No care, no compassion, just want you our the door. Next patient, what are these people getting paid for,not for doing their jobs anyway... No wonder their never out of the paper.

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Written by a carer
27th March 2018


My wife was transferred by helicopter air ambulance, suffering a severe condition, with the potential to be life threatening. Thanks to Dr. Sundeep, Dr. Silvaswamy and the team of dedicated nurses and ancillary staff in Maree Ward, plus a course of ECT, she made a remarkable (I’m tempted to say miraculous) recovery. In my opinion, the treatment has not just saved her life, but given her back a great quality of life to be enjoyed. Having spent most of the daytime visiting with her during a month’s stay, I observed how the staff are giving patients a great deal of kindness, respect and dignity, which must contribute hugely to their recovery. I was also very impressed by the hospital environment - bright, cheerful, informal and extremely clean. We hope that New Craigs will, for many years to come, continue to offer the same feeling of sanctuary for patients and their families in the Highlands and Islands.

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Written by a patient
11th January 2018


shocking ! i went to an assesment in 2014 dr yankov was barley able to speak or understand english. was told i had anxiety only to find out 4 years later that visual and auditery hallucinations were caused by d.t.s' i gave all of my drinking history but still sent home feeling like had wasted their time and should not have gone at all. all the paper work was more important than actual care .why dont they get true health care providers. this dr clearly hated his job and the people he is treating. this approach will only affect the next genaration of nurses continuing the hellish support care they provide.

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Written by a patient
15th October 2017


New Craigs and the staff helped me a lot , I was very unwell when I was admitted. I spent 14 weeks in hospital , the staff were great and looked after me very well. When I felt more able to meet other people again I went to the social centre in New Craigs , I played games and talked with other patients ,we drank tea and coffee and helped each other ,it is a great place and all the staff are supportive and friendly , but do not take them on at Pool they are all to good. ++-- spent 14 weeks in the hospital , I could not have managed without there care.

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Written by a patient
20th August 2017


One word Disgusting If you can't be bothered to do your job,leave.......

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Short link to review New Craigs Hospital: http://iwgc.net/eb4ma