Nevill Hall Hospital

Nevill Hall Hospital 2018-04-28 Person 1 5 0

you can just wander into this hospital and no one asks you who you are or why you are there. Me and my friend stood at reception for five whole minutes once, a staff member looked at us, saw us and carried on chatting and laughing until they had finished, whilst waiting we saw them do it to others too. No one wants to complain for fear it will be taken out on their poorly relative. If I behaved towards relatives in my job in the same way over 90% of the staff do in this hospital then I would be in trouble. It's as if they expect you to be grateful but the staff are so disrespecful and some of them are just aggressive and there's no one to keep them in check or to complain to. It's a complete shambles.

Nevill Hall Hospital 2018-04-25 Person 1 5 0

Staff in A and E too busy talking to care for Pts Thank goodness for the lady Domestic who got me water Loved the out of date dry sandwhich l was given/ not!. Didnt seem to care about you. Once got to the Consultant many hrs post admission things changed and very good service provided. I want go the this system again!

Nevill Hall Hospital 2018-04-23 Person 1 5 0

Complete disgrace. All the staff should be ashamed. The EAU claiming they didn't understand how patients belongings kept being stolen-how about calling the police. The complete disregard for patient welfare, their relatives ignored and disrespected, if you attend as a patient and get fixed- great of course you will give them a 'five' star rating but as a relative you can objectively see what going on. Rude, unpleasant, 'I know better thanYou, be quiet' attitude. And as for the elderly, if you are elderly and unwell don't go here, you will be treated terribly. How to improve?. I don't think they can, it's embedded in each ward we went to, the ward sisters, once a bastion of discipline and solace, now rude, aggressive, talk over you, ignorant and so nasty. How dare they pull 'faces' when you are speaking, wake up, you are supposed to provide a service not a judgement.

Nevill Hall Hospital 2018-03-21 Person 1 5 0

The staff/nurses are rude and indifferent. My relative was left for hours when they needed the toilet and was in desperate tears when we arrived, begging us to take them to the toilet. One night they fell over. When asked how it happened the next day, the nurse actually shrugged her shoulders at us, shrugged her shoulders!. No one will tell us their name, no one will speak to us about what's going on. The relatives are seen as a nuisance because they come in and see the terrible service and rightly complain. Nursing is a caring profession is a complete myth.

Nevill Hall Hospital 2018-03-17 Person 1 5 0

Awful place ,the way elderly people are treated ,left in beds not fed ,forgotten about ,staff communication awful, they don’t know what they are doing ,care plans and treatment are beyond belief ,you ask questions about treatment ,they all got different answers don’t listen to what relatives are saying .....considering relatives know the patient best .

Nevill Hall Hospital 2017-11-25 Person 1 5 0

My wife suffered horrendously during the birth of our boy, the midwife on the night shift refused to see her. We went in at midnight got sent home, back in at 3 after I insisted we go back, her contractions were over a minute long and with a 2 minute break between. She was in agony. Screaming constantly I asked her to administer the epidural and come to see my wife, she refused saying “she’s way too early in Labour I won’t see her she shouldn’t even be here she should be at home. Luckily for us another midwife started her shift, heard the screams and came to see my wife, she took one look at her and said baby is coming. At this point I was too late for an epidural and it would take too long to fill the birth pool as per our birth plan. Our boy was born at 7:50 (50 minutes after we was told she wasn’t welcome) he came out with the cord around his neck but the amazing midwife managed to get him breathing. If it was left to the first out baby would have died that day!

Nevill Hall Hospital 2017-11-23 Person 5 5 0

Meg and her team have been extremely helpful, supportive and caring throughout my dealings with them. They have addressed any concerns and questions that I have had about my treatment and pain issues. I cannot commend them enough on a professional and personal level for what they have done.

Nevill Hall Hospital 2017-11-19 Person 5 5 0

Nevill Hall Hospital 2017-11-08 Person 4 5 0

Nevill Hall Hospital 2017-11-02 Person 5 5 0