(NAMS) Prescription Service

Phoenix Centre, Millennium Way West, Nottingham, NG8 6AS Also known as: Fittleworth
 
1 2 3 4 5 816 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

 
Page 79 of 82
 
1 2 3 4 5
Review of (NAMS) Prescription Service, written by a patient
19th November 2020


Fantastic service, Andrew was very informative and helpful, so glad I came.

Suggested improvements
Absolutely nothing

2020-11-23 12:32:19
Response from (NAMS) Prescription Service

This is great to read. Thanks for sharing. I'm pleased you found the visit useful and were glad you came.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Listening
1 2 3 4 5
Manage Condition
1 2 3 4 5
Activities
1 2 3 4 5
Consent
1 2 3 4 5
1 2 3 4 5
Written by a patient
10th November 2020


nams . Nottingham is the best way to get look after when you had cancer thy are good at there work the Nurse who was there to see me is Tammy Temple She is good at her job thank very much mr f.w EATON

2021-05-13 14:39:07
Response from (NAMS) Prescription Service

Thank you Mr Eaton for such a glowing review. It is great to read that you found us to be the best!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
10th November 2020


I had a fantastic appointment with a top notch stoma nurse Andrew. He took time with me to work out solutions to a skin issue around my stoma . He provided me with lots of possible samples of replacement bags to try and sorted out referrals for support wear to prevent further issues with hernias. He was very patient and understanding and I didnt feel rushed or like my worries were not important.

2020-11-11 15:04:51
Response from (NAMS) Prescription Service

Thank you for taking the time to leave this feedback. I'm glad you found the consultation useful and that you didn't feel rushed. If an issue is causing you to worry then it is important that it is addressed so than you for sharing.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a member of staff
9th November 2020


Every member of staff here is amazing and a pleasure to work with. Such a wonderful service to be a part of and team. Thank you to everyone for all your support and kindness, especially Tammy, I appreciate how you always check on me and other team members and include me in chats etc (due to my deafness it can be hard for me but you've been truly amazing). You are all amazing and a credit to the patients, service and colleagues!!

2021-05-13 14:43:26
Response from (NAMS) Prescription Service

Thank you. A glowing review for all!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of (NAMS) Prescription Service, written by a patient
6th November 2020


Such an amazing service, everyone that works there are lovely and really helping.

Suggested improvements
Nothing at all.

2021-05-13 14:45:31
Response from (NAMS) Prescription Service

This is lovely to read. Thank you for sharing your feedback with us.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Listening
1 2 3 4 5
Manage Condition
1 2 3 4 5
Activities
1 2 3 4 5
Consent
1 2 3 4 5
1 2 3 4 5
Written by a patient
3rd November 2020


very pleased with the prescription service I receive. Have never been let down. The people I speak with when I call to order my prescription are always pleasant and friedly, could not be improved.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of (NAMS) Prescription Service, written by a patient
31st October 2020


The nurse asked all the questions I wanted to be asked. I felt very relaxed at the meeting and I asked the questions I wanted to know about.

2021-05-13 14:46:39
Response from (NAMS) Prescription Service

It sounds like the consultation went just as you would have liked. Thanks for sharing your experience.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Listening
1 2 3 4 5
Manage Condition
1 2 3 4 5
Activities
1 2 3 4 5
Consent
Rating not given.
1 2 3 4 5
Review of (NAMS) Prescription Service, written by a patient
30th October 2020


Listened to what I was saying and gave me helpful advice

Suggested improvements

2021-05-13 14:48:42
Response from (NAMS) Prescription Service

Thanks for the review. We are glad you found the service to be helpful.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Listening
1 2 3 4 5
Manage Condition
1 2 3 4 5
Activities
Rating not given.
Consent
1 2 3 4 5
1 2 3 4 5
Written by a patient
29th October 2020


This service was excellent in every .

2020-10-30 10:35:32
Response from (NAMS) Prescription Service

Thank you for taking the time to rate our service. We are glad to hear everything was as it should be.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of (NAMS) Prescription Service, written by a carer
28th October 2020


The excellent nurse (Lynne).

2021-05-13 14:47:15
Response from (NAMS) Prescription Service

Thank you for your 5 star review of the service and Lynne.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Listening
1 2 3 4 5
Manage Condition
1 2 3 4 5
Activities
Rating not given.
Consent
1 2 3 4 5
 
Page 79 of 82

(NAMS) Prescription Service was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

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Resources

Short link to review (NAMS) Prescription Service: http://iwgc.net/eonyq