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(NAMS) Prescription Service

Phoenix Centre, Millennium Way West, Nottingham, NG8 6AS Also known as: Fittleworth
 
1 2 3 4 5 816 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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Reviews

 
« ‹ 4 5 6 7 8 9 10 › »
Page 7 of 82
 
1 2 3 4 5
Review of (NAMS) Prescription Service,
11th July 2023


I feel good about seeing to my stoma, what I did want was a professional examination and know that I have someone to turn to if I need it.

Suggested improvements
very satisfied

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Listening
1 2 3 4 5
Manage Condition
1 2 3 4 5
Activities
1 2 3 4 5
Consent
1 2 3 4 5
Report this review
1 2 3 4 5
Review of (NAMS) Prescription Service,
10th July 2023


The lady was a five star nurse , very caring and helpful! She listened while I explained my complex medical history and didn’t make me feel rushed or a burden , very kind!

Suggested improvements
Had great difficulty finding the rooms where the nurse was, due to poor signing and the letter being vague so was a few minutes late. No one I asked seemed to know where it was either even though I asked at four different locations in the hospital!

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Listening
1 2 3 4 5
Manage Condition
1 2 3 4 5
Activities
1 2 3 4 5
Consent
1 2 3 4 5
Report this review
1 2 3 4 5
Review of (NAMS) Prescription Service,
10th July 2023


To enable nurse to assess my uleostomy condition Louise was very encouraging and I was happy that I am managing my condition well

Suggested improvements
Everything was great, could be better venue as this was a room full of chairs

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Listening
1 2 3 4 5
Manage Condition
1 2 3 4 5
Activities
1 2 3 4 5
Consent
1 2 3 4 5
Report this review
1 2 3 4 5
Review of (NAMS) Prescription Service,
4th July 2023


Very friendly nurse. Put me at ease. Answered my questions.

Suggested improvements

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Listening
1 2 3 4 5
Manage Condition
1 2 3 4 5
Activities
Rating not given.
Consent
1 2 3 4 5
Report this review
1 2 3 4 5
Review of (NAMS) Prescription Service,
3rd July 2023


Suggested improvements

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Listening
1 2 3 4 5
Manage Condition
1 2 3 4 5
Activities
1 2 3 4 5
Consent
1 2 3 4 5
Report this review
1 2 3 4 5
Review of (NAMS) Prescription Service,
1st July 2023


Suggested improvements

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Listening
1 2 3 4 5
Manage Condition
1 2 3 4 5
Activities
1 2 3 4 5
Consent
1 2 3 4 5
Report this review
1 2 3 4 5
Review of (NAMS) Prescription Service,
30th June 2023


The appointment was made very quickly and excellent directions forwarded that enabled a trouble free journey to the clinic. I was pleased to find that there is adequate parking available including a number of disabled bays. The appointment time was kept and staff were courteous and respectful towards me. The nurse; Andrew, was very informative and helpful in dealing with my issue and provided me with options that I can now try and hopefully improve my situation. He also provided additional guidance on the types of stoma pouch available and and the pros and cons of the various pouches. He also advised about the "simple steps" and provided supportive booklets. Overall I came away feeling that I know that should I need help and support in the future I would have confidence in contacting the fittleworth team.

Suggested improvements

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Listening
1 2 3 4 5
Manage Condition
1 2 3 4 5
Activities
1 2 3 4 5
Consent
1 2 3 4 5
Report this review
1 2 3 4 5
Review of (NAMS) Prescription Service,
27th June 2023


Always excellent service

Suggested improvements

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Listening
1 2 3 4 5
Manage Condition
1 2 3 4 5
Activities
Rating not given.
Consent
1 2 3 4 5
Report this review
1 2 3 4 5
Written by a NHS patient
19th June 2023


I was very pleased with all aspects of my care This was not a wasted trip and it was good to meet the Staff who are at the end of a phone Signage was clear to find NAMS but parking limited

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Report this review
1 2 3 4 5
Review of (NAMS) Prescription Service,
18th June 2023


The nurses look after me i the nurses are very friendly and caring

Suggested improvements
I don't know

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Listening
1 2 3 4 5
Manage Condition
1 2 3 4 5
Activities
1 2 3 4 5
Consent
1 2 3 4 5
Report this review
 
« ‹ 4 5 6 7 8 9 10 › »
Page 7 of 82

(NAMS) Prescription Service was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

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Resources

Short link to review (NAMS) Prescription Service: http://iwgc.net/eonyq