(NAMS) Prescription Service
Phoenix Centre, Millennium Way West, Nottingham, NG8 6AS Also known as: Fittleworth
1,047
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
(NAMS) Prescription Service
2024-10-31
Person
4
5
0
Review of (NAMS) Prescription Service
31st October 2024
Avery polite and attentive nurse
Suggested improvements
Give instructions on how to find the clinic
(NAMS) Prescription Service
2024-10-30
Person
3
5
0
Review of (NAMS) Prescription Service
30th October 2024
Suggested improvements
Finding the venue was a real challenge. In fact I’ve visited escape rooms that were easier! I actually nearly went home thinking I had the wrong place.
2024-10-31 12:48:45
Response from (NAMS) Prescription Service
Thank you for sharing your feedback. I sincerely apologise for the inconvenience you experienced when accessing the clinic. The gates are temporarily closed due to construction work on-site, which is expected to be completed by Christmas. During this time, we have implemented a system to ensure the gates are open for patient appointments. Unfortunately, this did not happen in your case, and we are sorry for that. Your feedback is invaluable and will help us improve our processes. To avoid similar issues in the future, we will now call patients before their appointments, to notify them if the gates are closed there is a phone number on the gates for patients to call and request access if necessary. Once again we apologise for any inconvenience caused. Olivia Parratt Connect Prescription Services Manager
(NAMS) Prescription Service
2024-10-30
Person
5
5
0
Review of (NAMS) Prescription Service
30th October 2024
Excellent service very helpful gave me very good information on my stoma thank you again.
Suggested improvements
Nothings excellent
(NAMS) Prescription Service
2024-10-29
Person
5
5
0
Review of (NAMS) Prescription Service
29th October 2024
She was friendly, polite, and very informative,had time to listen to me and answered my questions,
(NAMS) Prescription Service
2024-10-28
Person
4
5
0
Review of (NAMS) Prescription Service
28th October 2024
The stoma nurse arrived on time and was very helpful, taking time to listen to everything I had to say. She understood the reason why my stoma is a low priority given the other health issues I have and agreed that no changes should be made with regards to my current prescription. I also explained why it is difficult for me to visit NAMS and she agreed a home visit is easier given that she lives in close proximity to me.
Suggested improvements
N/A
(NAMS) Prescription Service
2024-10-28
Person
5
5
0
Review of (NAMS) Prescription Service
28th October 2024
Yes!
A exultant consultation, most helpful everything.
Thanks
Suggested improvements
Nothing Really, most satisfied
(NAMS) Prescription Service
2024-10-23
Person
4
5
0
Review of (NAMS) Prescription Service
23rd October 2024
The nurse was very knowledgeable and helpful, I was given some good advice and new ideas to help improve the way I put on my bags to protect my skin better.
Suggested improvements
I was very happy with todays appointment with this nurse
(NAMS) Prescription Service
2024-10-22
Person
5
5
0
Review of (NAMS) Prescription Service
22nd October 2024
The appointment was for my annual review.
It was very useful.
Suggested improvements
N/A
(NAMS) Prescription Service
2024-10-22
Person
5
5
0
Review of (NAMS) Prescription Service
22nd October 2024
Tammy was warm and friendly, treated me with care and repect
(NAMS) Prescription Service
2024-10-16
Person
5
5
0
Review of (NAMS) Prescription Service
16th October 2024
Friendly and caring staff, very knowledgeable and helpful, made to feel very comfortable and relaxed.
Suggested improvements
Nothing
