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Written by a carer
15th September 2018


I am very appuled by the whole experience at Morriston hospital my father was a renul patient hear receiving dyalis Monday, Wednesday and Friday in his 11years hear they have caused 3 serious incerdents in near loss of life and on the 4th incerdent which could of be prevented as they were aware of it actually took his life at the age of 57 the complaints procedure is a total joke as they do not answer letters, email or phone calls when you do finally get some one to listen to you they say there going to help but never get back to you until its to late and you get an email saying sorry for your loss they can't get medication right cleanliness is disgusting and the lack of care from doctors is disgusting the junior doctor are full of them self's and the senior nurses in dark blue are rude and abrupt they are having the hospital extended and modernised but I don't think they cant deal with what they have got and modernising the filth and bad staffing and attitude is not going to help the patients I have nothing good to say about the renal, dyalis and cardigan ward at all they are total failure in staffing and hygine and need looking into as soon as possible for the patients safety.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff