Report this review of Monklands Hospital

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

Written by a patient
30th March 2017


I have been attending the Dyalisis unit for in excess of four years, in that time I have found the majority of nursing staff to be helpfull and compitent at there job role.I have found it necessary on a couple of occasions to raise the issue of poor refreshments the selection is limited due to the need to adhere to a strict diet however, the quality of the sandwiches is awful , with seldom provision of rolls. The waiting area before gaining access to the ward is seats in a cold draughty corridor where patients of all ages have to sit after encountering a journey from home by patient transport which regularly can exceed an hour.The issue of the heating has been addressed following complaints .The staff available work hard in an effort to elevate waiting times to be put onto a machine so the patient has to arrive early if he or she wishes to avoid a long waiting time to be put on or off the Dyalisis machine , it is clearly evident that the unit is understaffed which is totally frustrating for all concerned , to sum up ,good overworked staff pleasant ward if not a bit noisey , however more thought needs to be put into making the patients stay more pleasant.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff