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Written by a patient
11th August 2020


I had an eye surgery done by MR Bates and his team in the 10th August 2020, this was during the Coved-19 pandemic, from the time I entered the hospital I was treated with care, understanding and felt completely safe. It was a very hot day 31 degrees and at no time did the staff make me feel I was in the way during the heat. From the pre op staff, theatre staff, MR Bates and his team were all dressed in full PPE and it must have been unbearable for them but they still treated me with dignity and care. I honestly cannot fault this hospital from my first consultation. Well done everyone and a huge thank you from me

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff