Maidstone Hospital

Maidstone Hospital 2026-01-12 Person 5 5 0

I would like to thank all of the very kind consultants, anaesthetist, and nursing staff who were involved in my very recent ablation procedure at Maidstone Hospital on 6th January you provided an excellent standard of care, I thank you

Maidstone Hospital 2025-11-28 Person 5 5 0

I am 86 and was taken to hospital by very caring paramedics. I was in Mercer Ward, Maidstone 18-22 November 2025. I had a serious UTI, borderline sepsis. I was given the utmost care. Lots of other tests were carried out. I was still able to attend a booked hearing appointment in a wheelchair. I am very grateful to all the staff who cared for me.

Maidstone Hospital 2025-11-07 Person 4 5 0

They were soo busy,but all on the ball, I was treated very well with not such a long wait, and after a while put in a ward, transferd to another later that night, I was surprised how the food was , and was happy with it, I was kept in for a week till I t was suitable to send me home, can't thak them all enough.

Maidstone Hospital 2025-10-30 Person 5 5 0

All the staff were excellent taking time to explain what was happening. They were also very good dealing with a delay in my operation. Everyone I came in contact with were courteous and caring.

Maidstone Hospital 2025-09-28 Person 5 5 0

Dr Naheed Khan (neurologist), Has been so caring,professional and kind to both myself and my wife each time I have been for appointments. My treatment and care has been excellent. I have been given great advice and support, from Dr Khan,with the medication and treatments that I have been given.

Maidstone Hospital 2025-08-21 Person 5 5 0

I have had experience both of A&E at Maidstone Hospital and cardiology. Twice I have arrived at A&E with atrial fibrillation, both times seen within minutes for triage and then been in a bed within a few minutes more. Stays of one night and five nights have followed and the staff have been wonderful. Cardioversion followed in Cardiology and regrettably had to then lead to catheter ablation in 2019. Yesterday I returned to the Cardiac Day Care Unit for pacemaker replacement at the end of ten year life of my pacemaker. Once again, staff in the Unit were so efficient, caring and polite that it made the day there even quite enjoyable. As to the surgeon, Dr Conn Sugihara, he is the most wonderful doctor there could be. Both he and the hospital show the NHS at its best.

Maidstone Hospital 2025-03-25 Person 1 5 0

The Peggy Wood Breast Care Centre is awful. Running so late, The staff decided it was lunchtime at 11.00 am when it was my appointment for a lump in my breast. The staff called me to a waiting area and then decided, that they couldn't be bothered to deal with any more patients. They were laughing and joking with each other and discussing holidays. The conversation was so loud, I knew that one of them was s going to Portugal and the other ones daughter wants to go on holiday. It was like a scene in a school, They did not care I was still awaiting my ultrasound. I kept asking for over half an hour while I was going in. They rudely ignored me and carried on with their chatting and holiday plans. This is a cancer ward and most women are worried out of their minds, but these lot did not have any respect for the patients. So after 45 minutes I left and another nurse said let's talk to the doctor. So I went in to see the doctor who asked me if I had my ultrasound yet. I said no. He then decided he would give me antibiotics, although he did not know what it was. He rang three doctors because I'm allergic to a lot of antibiotics. He then said you need a mammogram as your last one was in 2023. Incorrect. So I had another mammogram and then went back to see the doctor. Who then said you needed to have an ultrasound, but now they were closed. Can I come back on another day.….no You get much better service at the London hospitals, seriously do not bother. I am not going back and the NHS wonder why women don't get their breasts checked...look no further than Maidstone Cancer Breast Care Centre.

Maidstone Hospital 2025-02-06 Person 5 5 0

Lovely staff in the Charles Dickens ward. My last session today, hopefully. Everyone was kind, helpful and hard working especially Lesley Ann who looked after me so well today and also Kate. They are both very nice nurses and not forgetting the blonde member of staff who initially took my temperature etc and came around with the food trolley. She has a very nice happy nature. It's important to be cheerful. Don't know her name. Apologies.

Maidstone Hospital 2025-01-09 Person 5 5 0

Excellent, efficient care from all staff in Endoscopy when I had a colonoscopy. It’s not a nice procedure but they treated me with care and dignity.

Maidstone Hospital 2024-08-28 Person 5 5 0

I’m compelled to write this positive review of Maidstone hospital on behalf of my neighbour, Jeremiah, who does not use the Internet. Jeremiah was diagnosed with stage four cancer four and a half years ago. It has evolved as cancers do, and since first diagnosis it has been treated generally with great success, with multiple procedures undertaken with the greatest care and diligence by various NHS hospitals, specialist surgeons and other staff. Over this time I have chatted to Jeremiah over the fence at least once a week and I have been struck by his incredible tenacity as he has undergone operations, chemotherapy, pains and the multiple other features and stages of this awful disease. Every hospital he has attended has been excellent, he says. And there have been individuals such as his consultant surgeon whose professionalism and knowledge have assured him through the worst periods. But never have I seen Jeremiah show such reverence as he has shown the last few weeks regarding Maidstone hospital. He was picked up and driven in an ambulance during the five-week treatment process, which finished last week. And he was bowled over with the care and professionalism of Maidstone hospital’s staff. He says that on entering the building for the first time to undergo radiotherapy for the first time, everyone from the reception staff to the nurses made him feel relaxed and reassured. On one occasion he had an anxiety attack in the waiting room. The receptionist spotted this and immediately crossed to where he was sitting to placate him. “There were two girls on the front desk and they were absolutely marvellous and remarkably calm,” he says. “I was sitting feet away from them on day nine when it suddenly hit me what was happening. I was feeling suddenly very despondent and they picked it up and came over to talk to me. A reassuring chat, a quick hug, and I was completely back at ease.” As someone who needed patent transport services, he tells me g4s did “a magnificent job” transporting him to and from the hospital – punctual, efficient and impeccably polite every time he was collected and then taken back home after each radiography session. They fulfilled their responsibilities impeccably, he says, and he described them, along with all the hospital administrative and medical staff, as “absolutely brilliant people”. And the radiographers? “They made a picnic out of what for me was a daunting process. There was no fear. After day one, I went into the hospital every day happy, fearing nothing. And every department speaks to each other. When the reception was unattended for a couple of minutes one of the girls from g4s jumped across and stepped in,” he says. Jeremiah had his last radiography session at Maidstone last Friday, when I visited him to see how he was. He was beaming: happy, and delighted with the way he had been looked after. This was altogether in another league from the generally positive feedback he’d shown for all the treatment he has received at other hospitals in London and Kent. After hearing such consistently positive feedback regarding Maidstone hospital, I suggested to Jeremiah that I write and post a review on his behalf. He told me he’d love his appreciation to be shown.