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Written by a patient
17th October 2013


Having worked at a number of hospitals (both private and NHS) this is by far the worst. LBH is extremely poorly managed, highly inefficient, hires slightly rude and arrogant administrative staff, and pays little attention to the needs of the patient when booking or keeping appointments. My appointment was cancelled hours before I was due to attend with no reason given and I was informed that if I did not take the one the next day I would have to wait over a month to review my scans. As a private hospital I would say only go here if it is essential i.e. you work nearby and there is no alternative.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff