London Bridge Hospital
27 Tooley Street, London, England, SE1 2PR Also known as: London Bridge Hospital - The Shard
Reviews
Reviews
Good
Every time I visited this hospital as a patient, it was worry and hassle free. I was always seen within my allocated time and the staff were always courteous and professional when dealing with me. Keep up fhe first class service.
The hospital is excellent but the doctor lowered our scores
The Hospital is state of the art. I just felt the doctor really didn't care about me, and was only interested in my money
I saw Matthew Gee for a second opinion to discuss on going knee issues. The appointment went well and after our discussions I felt hopeful, he said he would write a report to layout a treatment plan. I'm still waiting....I guess paying privately or going via the NHS it's all the same, substandard 3rd world care. Shocked to pay a fortune & get no treatment ... wish they offered a refund policy for poor service.
I had a SPEC-CT scan 10 Mar 17, 1st floor. I was greeted by miserable, despondent and unwelcoming registration staff at Emblem House. I was then left hanging around to have the actual scan after being instructed to return to the hospital a couple of hours later at a designated time following the radiation injection. I then made a big made big mistake in approaching the reception desk to ask how long it was going to be before I was seen for my scan only to be snapped at by a lady dressed in medical blues (ponytail to the side) who said to me, "You'll just just have to wait" and then rolled her eyes and carried on just sitting there chatting which she was doing the whole time I was in the waiting area. My partner was taken aback but we didn't say anything at the time we just wanted the ordeal over with.
If I need treatment again it would be at an alternative hospital not this one.
Great staff, very professional and friendly.
I have been to this hospital three time since 2011 and it is a shame that standards have dropped each time. In 2011 there seemed to be a small team of nurses allocated to take care of me throughout my stay. In 2013 there were different agency nurses mainly during the night shifts. During my most recent stay in October 2016 there was a different nurse looking after me virtually after each shift change. There was one nurse who was very kind and caring who was there during three shift, although 2 shifts were within one day! On the first day there was only one commode on the ward so I had allow plenty of time before going to the toilet for it to be located again.
To my surprise I noticed a used plaster stuck to the inside of my hospital gown and when mentioning this to the nurse, who just helped me back into bed, she dismissed it as the gowns are washed in high temperatures.
Although the room was cleaned carefully every day there were clumps of dust in what looked like an extractor vent just above my bed.
Following recent admission to the London Bridge Hospital I could not fault the care provided to me during my stay , the staff both friendly and professional.
'Profit before Patient Care' As a patient and staff member the highly shiny and plush environment hides the truth. s
Staff are overworked to dangerous levels. They proclaim you won't be looked after by agency staff but that's not true at all! This is a hard line American Company and has been involved in many a scandle over the years . Just do your research carefullye agreeing to be a patient or working there!