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Written by a patient
30th October 2018


I have had a lot of treatment at the Lister Hospital (inc QE2 at Welwyn and Mount Vernon at Northwood) inc surgery, chemotherapy, radiotherapy, plastic surgery, emergency treatment. At all times the staff have treated me like I matter and I never get a sense of the pressure they are under. It would have been useful to have been given advice about the parking options for patients that have to have frequent treatments that take time (there is apparently a parking pass you can buy) and it would be helpful if there were more water fountains available at the Lister.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff