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25th March 2021


The model of care at BWC provides good patient support and helps patients to have ownership of their care. I know I can ask questions and will be given an informed response that I can understand. I would hope to see this standard applied at other clinics.

Suggested improvements
It's difficult to suggest anything, while the Covid 19 situation remains.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff