Leeds General Infirmary 2022-08-22 Person 5 5 0

After a recent dreadful experience at St James Hospital I cannot fault the service my husband received in A/E Jubilee wing LGI on Wednesday (th August 2022. The ambulance crew booked him in at reception & a nurse came to see him within a few minutes. After a Blood pressure check she quickly found him a cubicle where he stayed for the rest of the time he was there. He was seen by several staff at different times including a lovely lady doctor. At no time was he rushed into any decision, everything was explained patiently in detail. The doctor was very worried at one point that he could have a life threatening condition, but quickly requested different tests which, thankfully, ruled that out. Eventually, after several hours he was allowed to return home by ambulance, which was arranged within minutes. I was allowed to stay with him all the time, & the staff made sure that I was ok as well! Could I please mention the lovely ward clerk who was on duty until 10pm. She never stopped all the time we were there, making sure that all the patients had a drink if allowed, bringing my husband a sandwich when I mentioned that he is diabetic & needed something to eat. She went above and beyond to make sure that everything that could be done was done. All the staff were amazing, a real credit to the NHS. I had worked as a ward clerk myself for many years prior to retiring and could not fault any aspect of the care that my husband received. Thank you sincerely.

Nothing at all.