leeds-general-infirmary

Leeds General Infirmary

Great George Street, Leeds, England, LS1 3EX
 
1 2 3 4 5 80,348 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Review of Brotherton Wing Clinic (4800),
26th April 2021


Great service, very friendly staff


It can be difficult to hear receptionist with the radio so loud, particularly if I have to stand back from the desk for social distancing. Turn the radio down a few clicks!

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Brotherton Wing Clinic (4800),
25th March 2021


The model of care at BWC provides good patient support and helps patients to have ownership of their care. I know I can ask questions and will be given an informed response that I can understand. I would hope to see this standard applied at other clinics.


It's difficult to suggest anything, while the Covid 19 situation remains.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Accident and Emergency LGI (1280),
5th February 2021


I attended LGI A&E last night around 6pm due to ? cauda equina. I would like to thank everyone who looked after me and saw me that day. All staff including the nurses and my doctor were kind and compassionate. I was frequently updated on what was happening and everything happened a lot quicker than I anticipated. Thank you everyone for your care and work that you do. I can not remember your names although each and everyone of you introduced yourselves to me. Thank you, thank you, thank you!!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
24th January 2021


Intensive care ward was fantastic after my operation

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
12th January 2021


Clean, safe and full of professional staff al i can say.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
7th December 2020


Excellent NHS facility. Staff very polite and explained process clearly. I was seen quickly, efficiently and safely. Felt very COVID secure at all times.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
28th October 2020


I came into A&E in the middle of the night and was seen by a lovely Dental trainee Azin Amin, she was very friendly and professional and I was out of the department very quick feeling very reassured. thank you :)

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Review of L49 Children's Day Case Unit (1159),
20th October 2020


Staff are amazing but feel a lounge style area for infusions would be better

Recommend
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Dignity/Respect
1 2 3 4 5
Parent Dignity
1 2 3 4 5
Involvement
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Information
1 2 3 4 5
Staff
1 2 3 4 5
Suitable Location
1 2 3 4 5
1 2 3 4 5
Review of L49 Children's Day Case Unit (1159),
20th October 2020


An infusion lounge would be better rather than beds

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Parent Dignity
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Suitable Location
1 2 3 4 5
1 2 3 4 5
Review of L49 Children's Day Case Unit (1159),
20th October 2020


The staff on this ward were all amazing, they all attended to our needs promptly. I was put at ease and assured throughout my daughters treatment on this ward!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Parent Dignity
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Suitable Location
1 2 3 4 5
 
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Resources

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