Reviews
Reviews
The care I received during my appointment on 21 July 2017 was excellent. All staff were helpful and caring. Alasdair Mckechnie was totally professional and put me at ease. I think that he is an exceptional and outstanding practitioner. I cannot praise him enough.
The patient was my daughter who was 9 and has never had a general anesthetic before. She and we (my husband and I) were treated very well. They explained what they were doing at every stage and made my daughter feel comfortable before proceeding.
The team were friendly and were efficient in following procedures. They help to reassure me as I felt quite nervous.
Very professional, staff are great, polite and well oranised.
Treatment was excellent taking patient meds into consideration.
Job well done. Thanks.
Very friendly staff members and very helpful with all everything.
Appointment with times that are convenient.
Everybody so hopefully.Reception friendly and caring, greet to see some face. When already uneasy regarding appointment.
Very well looked after, kind and helpful.
Couldn't fault the care- thanks.
My first treatment session was quite lengthy due to the nature of the work involved. However, the dentist and dental nurse(?) made every effort to make the process as comfortable as possible. I had an infection over the Xmas holiday period and called the hospital on the first working day after the break at 8.55 am. I was able to get straight through and explained my condition. I was called back within five minutes and was asked to come to the hospital before 11 and told I would be seen. A different dentist solved the problem and was again exemplary in the care provided. He said he would email his colleague who was on holiday to update him and ask him to bring forward my next appointment which he duly did. The original dentist, James Chesterman, treated me on January 18, my last appointment, and once again I have nothing but praise for both him and his "assistant". I also had an Xray carried out by a student, Jasmine, supervised by Elaine and again the level of care was admirable. Given the cynical age we live in I would like to confirm that I have no connection with any member of staff or the Institute.