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Written by a patient
3rd January 2020


Shocking. Falsely accused me of failing to attend an appointment and the defamatory allegation is now on my medical record. Refused to answer my complaint letter 2 x , failed to respond to a letter before action. Great way to deal with a problem, just refuse to communicate. The utter disrespect, disdain and malice with which they treat taxpaying patients is absolutely chilling.

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