king-george-hospital

King George Hospital

Barley Lane, Goodmayes, Ilford, EssexEngland, IG3 8YB
 
1 2 3 4 5 188,702 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

 
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1 2 3 4 5
Review of King George’s - Accident & Emergency,
22nd November 2023


Despite the length of time I was in A&E (10 hours) I was grateful that the investigation was so thorough and reassuring. The general environment was friendly and I exchanged a few words with one or two other patients. .

Suggested improvements
At 21.30 I was offered a sandwich and a cup of tea. Prior to this I had had nothing since breakfast apart from water. It is quite possible other sources of food and drink were available but I was not told about them.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of King George’s - Accident & Emergency,
21st November 2023


I had a swear lower back pain even I can’t move. It took my XRays and Blood test on time but doctor didn’t gave me time staff didn’t gave me bed. I suffered with a lot of pain. This was emergency but system is too much worst. I am very too much disappointed with this system. After getting medicine I pain goes worst but they didn’t gave me bed for laying. I told them to give me bed but they told me to go back when we have free one we will provide you. But after passing 4 to 5 hours with the swear pain I decided to go home. It’s was too mush disappointed. Very sorry to say it’s a GRAET BRITAIN but medical system is too much worst and I will communicate this to my country people

Suggested improvements
Add Doctors in staff Add beds because it emergency Urgent system Should be URGENT A

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of King George’s - Accident & Emergency,
21st November 2023


Excellent care and treatment from lovely staff

Suggested improvements
Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of King George’s - Accident & Emergency,
21st November 2023


Spent way too long in hospital

Suggested improvements
Improved on the timings of service. Eg. Spent 10hrs at hospital to have a CT scan done and provided with result of scan.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of King George’s - Accident & Emergency,
21st November 2023


Doctor and nurse were very polite, helpful and understanding. I felt safe and comfortable. Thanks you so much

Suggested improvements
Nothing really

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of King George’s - Accident & Emergency,
21st November 2023


After spending 5 hours in Urgent Care I was sent to A&E for a CT following a head injury sustained from a fall. There I was kept on a plastic chair in reception for a further 14 hours. A student doctor then told me after 19 hours in total at King George’s that despite having symptoms following a fall and hitting my head her diagnosis was that I was just “tired from having two young kids and dehydrated”. They didn’t even take any bloods the entire time I was in A&E. I asked to speak to her senior and was told they are busy. I asked her to page the matron and was told they’re not here yet. No one kept me informed about what was happening. And as I was leaving I heard the receptionist page the matron who responded and heard them talking about me on the phone. Horrendous experience. I left the department worse than when I arrived.

Suggested improvements
Everything.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of King George’s - Accident & Emergency,
21st November 2023


All the staff was v helpful,caring v professional v polite I was comfortable with everyone good service everyone knows their jobs and get on with it

Suggested improvements
I have no complaints so really I can’t say

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of King George’s - Accident & Emergency,
21st November 2023


I was looked after doctors and nurses did a brilliant service

Suggested improvements
Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of King George’s - Accident & Emergency,
21st November 2023


Excellent service overall with minor improvements to be made

Suggested improvements
Communication between departments could be improved, I had blood tests done by the initial emergency dept and then was requested to do the same blood tests 5 minutes later by the A&E dept as they did not know I had blood done already.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of King George’s - Accident & Emergency,
21st November 2023


Staff were all friendly and helpful

Suggested improvements
Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
 
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Page 6 of 18494

King George Hospital was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

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Resources

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