king-george-hospital

King George Hospital

Barley Lane, Goodmayes, Ilford, EssexEngland, IG3 8YB
 
194,378 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Outpatients Department
2nd April 2024


From checking in at reception to being told I could go home. Everyone was so friendly and respectful. A pleasure to be seen by them all.

Suggested improvements
I can’t think of anything that needs improvement

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
1st April 2024


If I received information at all, it was always contradictory. Nurses couldn't tell me anything and doctors all said something else. I had to wait over 50 (!!) hours in A&E before I got moved to a ward.

Suggested improvements
Communication is key. Staff should be aware what is happening to the patients.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
31st March 2024


I arrived on tues 19th at 6pm. I totally appreciate that a&e were very busy, but in the end i was left on a wheelchair in reception for just over 10hrs. They just kept giving me morphine. 10hrs wait for the first tests to be run. In the end i needed an emergency procedure in queens on my bowel- thank god it didn’t burst!

Suggested improvements
Again, i totally understand that staff are very busy but more than once nurses would accidentally bump into me and the chair/bed i was in. And there was very little compassion displayed for the level of pain i was in. I am still grateful for the nhs services received as queens surgeons saved my life but a&e in king George’s needs a review in my opinion.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Phlebotomy
28th March 2024


I would like to praise the Phlebotomists at King George Hospital for their excellent service. I’ve been going for regular blood tests for about 10 months and I’ve always been very well cared for. There’s always a smile, a story or something to put me at ease (although I shave no problems having blood taken). I pray that there’s always enough staff to keep the work load light and a speedy service. Bless all Ps: The red chairs are the icing on the cake!

Suggested improvements
Keep practicing kindness, understanding and professionalism.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency written by a carer
28th March 2024


Nurses are very kind.

Suggested improvements
Everything is very good, I am happy with it.

Experience
 
Review of King George’s - Accident & Emergency written by a patient
28th March 2024


Been waiting over 12 hours no updates just felt in the corridor lying there for hours.

Suggested improvements
Update your patients regularly.

Experience
 
Review of King George’s - Accident & Emergency written by a patient
28th March 2024


Kind, caring behaviour towards patients.

Suggested improvements
N/A.

Experience
 
Review of King George’s - Accident & Emergency written by a family member
28th March 2024



Experience
 
Review of King George’s - Accident & Emergency written by
28th March 2024


Because doctors and staff are amazing and helpful.


Experience
 
Review of King George’s - Accident & Emergency written by a patient
28th March 2024


Very helpful and friendly staff which one supportive and hardworking. However the waiting times are too long.

Suggested improvements
Use an online website which shows real time waiting times. So patients can plan their stay.

Experience
 
 
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Resources

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